To protect client confidentiality, identifying details have been changed. The situations described are based on real business challenges encountered through our work with entrepreneurs.

Real business situations. Practical lessons for entrepreneurs.

Recently, during one of our Business in Trouble (BIT) Sessions, we reviewed a service-based business that, from the outside, appeared to be doing well: appointments were fully booked most weeks, customers kept returning, the business had built a loyal client base, and anyone looking at the appointment book would probably conclude that business was thriving.

Yet, during our discussion, the owner made a remark that suddenly had them thinking…

“If business is so busy, how come we don’t see this reflected in dollars and cents at the end of the month?”

Digging further, here’s what we found: it wasn’t a lack of customers, it wasn’t poor service and it wasn’t about the marketing. We discovered the hidden profit leaks.

Like many entrepreneurs, the owner had become so focused on serving customers that several small issues had quietly developed over time. Individually, they didn’t seem important. Together, they were steadily reducing the business’s profitability.

Hidden Profit Leak No. 1

Prices Hadn’t Kept Pace with Rising Costs

The salon’s prices had remained largely unchanged for several years. Meanwhile, the cost of products, utilities, rent and everyday operating expenses had continued to increase. Every appointment still generated income, but each one was contributing less profit than before.

Many business owners believe staying competitive means keeping prices low. Unfortunately, failing to review pricing regularly often means the business quietly absorbs rising costs instead.

Hidden Profit Leak No. 2

Time Was Being Given Away

Appointments were scheduled for one hour. But many lasted much longer. Clients frequently requested an additional service or “just one more thing.” Because the owner genuinely cared about customer satisfaction, she rarely charged for the additional time. Over weeks and months, those extra fifteen or twenty billable minutes became several hours of unpaid work.

For a service-based business, time is inventory. Once it has been given away, it can never be sold again.

Hidden Profit Leak No. 3

Small Purchases Were Becoming Big Expenses

Whenever supplies ran low, another trip to the beauty supplier seemed necessary. Whether it be a bottle of shampoo, disposable gloves, styling products, coffee, or even a small chicken roti while out. Each purchase seemed insignificant. But they represented hundreds of dollars every month that had never been budgeted.

Hidden profit leaks often begin with spending that nobody thinks is worth tracking.

Hidden Profit Leak No. 4

Missed Appointments Were Going Unpaid

Some clients cancelled at the last minute; others simply didn’t show up. Because there was no cancellation policy, those appointment times remained empty. Unlike a retailer that can sell the same product tomorrow, a salon loses that income forever once the appointment time has passed. One missed appointment may not seem serious. Several missed appointments every month can significantly affect profitability.

Hidden Profit Leak No. 5

Personal and Business Money Were Mixed Together

Throughout the week, business income was regularly used to purchase groceries, gas and other household expenses. By the end of the month, it became difficult to determine how much profit the business had actually earned. Without reliable financial information, business decisions become based on assumptions rather than facts.

Understanding where your money is going is just as important as understanding where it is coming from.

What We Found

This business simply needed to stop the money that was quietly leaking out of the business.

After reviewing pricing, introducing a cancellation policy, improving inventory management and separating business and personal finances, the salon became more profitable without attracting a single new client.

The number of customers remained almost exactly the same. The difference was that more of the money being earned stayed in the business.

Questions Worth Asking

Before assuming your business needs more customers, take a moment to ask yourself:

  • Are my prices still appropriate for today’s costs?
  • Am I giving away products, services or time without charging for them?
  • Do I know exactly where my money is going every month?
  • Could small, everyday habits be quietly reducing my profits?

Sometimes the quickest way to improve profitability isn’t by increasing sales. Sometimes it’s by identifying the money that’s already slipping through the cracks.

If those questions made you stop and think, your business may benefit from a closer review.

The Timely Takeaway

A busy business is not always a profitable business. Before investing more money in advertising or trying to attract more customers, first determine whether hidden profit leaks are reducing the income you’re already earning.

How We Help

Through our Business in Trouble (BIT) Sessions, The Timely Entrepreneur Resource and Research Centre works alongside entrepreneurs and MSMEs to examine what is really happening inside their businesses. We don’t simply look at sales. We examine pricing, cash flow, expenses, profitability, business systems, compliance and the day-to-day decisions that influence long-term performance.

Sometimes a fresh set of experienced eyes can identify opportunities and problems that are easy to miss when you are busy running the business. Every business has a story. Sometimes the numbers tell a different one. If your business feels busy but the results aren’t matching the effort, it may be time to look beneath the surface.

Helping businesses start, survive and grow.

🌐 new.thetimelyentrepreneur.com 📞 (868) 488-0507 | (868) 706-5934

 

 

Pay Yourself as an Entrepreneur!

Let’s get honest:
Too many small business owners are making sales but not taking home a cent for themselves. They’re covering all expenses: paying rent, covering suppliers and even spending on Facebook ads. But when it’s all said and done, they’re left empty. You’ve got to pay yourself as an entrepreneur!

What no one tells you is this:

If you don’t build your business in a way to pay yourself, your business will never truly work for you. And eventually, you’ll burn out, be frustrated and financially stressed, wondering where all the money went.

But how can you pay yourself when sales are low or inconsistent?

Let’s break this down. Here are some ways The Timely Entrepreneur worked out:

Shift Your Mindset First

Stop treating your salary as a reward. A salary is not something you earn only if things go well. It’s a non-negotiable business expense just like internet bills, inventory or accounting fees. So, if your business has a monthly operating budget, your pay must be included in it even if it’s small. If it’s not in the budget, then you’ve built your business model wrong!

Pay Yourself a Percentage, not a Fixed Amount

When revenue is low or inconsistent, we understand that a fixed salary can be stressful. Instead, pay yourself a percentage of net revenue or profit.

For Example: If your business earns $8,000 this month, and your fixed expenses are $5,000, you’re left with $3,000.
Choose a percentage, let’s say, 30% of net profit and pay yourself $900.
This leaves room for reinvestment while still honouring your role in the business.

Pro tip: Choose a percentage that aligns with your goals (10% if you’re reinvesting heavily, 30–50% if it’s your main income).

But what if the business owns less than $5000 TT per month? How can one pay one’s self a salary from that?

Now that’s a very real situation and one that many small businesses face.

If your business earns less than $5,000 TT per month, you can still pay yourself a salary, but it requires intentional structure, discipline, and understanding of your business priorities.

Here’s how it can be done realistically:

Shift from “Salary” to “Owner’s Draw” Temporarily – Open a Separate Business Account & “Owner Pay” Account

Whether you’re a sole trader, company or other business structure, set up 2 accounts:

  • Business Account for all income and expenses
  • Owner Pay Account where your salary is transferred monthly or biweekly

Why? Because when all your business money is mixed with personal expenses, it’s easy to “borrow” from yourself and lose track. This system helps build discipline.

Instead of thinking in terms of a formal salary (like in a job), think of it as an owner’s draw – a small, planned amount you take out every week or month from what’s available after expenses.

Example:
If you earn $4,800 TT/month and your bare minimum business expenses (inventory, data, delivery, etc.) are $3,000:
→ That leaves you with $1,800 TT.
→ Decide to give yourself a set draw of maybe $1,000, and keep the remaining $800 for savings or reinvestment.

If you use the percentage rule to stay consistent, simply choose a fixed percentage, no matter how small. 10%–20% of total revenue is a good place to start. If your sales fluctuate:

“This month I made $3,500, I’ll still pay myself 15%, which is $525. Next month might be higher or lower, but stay consistent in percentage, not amount.”

This teaches you to think like a disciplined business owner, even at low-income levels.

Build Your Pay into Your Pricing

Ask yourself: “Is my current pricing too low to ever support me?”

If your profit per sale is only $10 or $20, you’ll need to sell 100+ items per month just to pay yourself. That’s not sustainable.

Even when you’re starting small, build your pay into your cost formula:

Selling Price = Cost of Product + Expenses + Your Pay + Profit Margin

If you pay yourself just $100 per week now, design your pricing around that goal.

If you can’t afford to pay yourself based on your current pricing, maybe you’re undercharging.

  • Are your prices based on actual cost + value?
  • Are you accounting for your labour, creativity, and time?

Your salary must be a line item in your cost structure.
Even if you’re not a limited company, you are still the engine behind it all. Don’t price yourself out of your own business.

Use the Profit First Model (Simplified)

Consider this simplified system:

Every time you get paid:

  • 50% → business expenses
  • 30% → owner salary
  • 10% → taxes
  • 10% → savings/reinvestment

Adjust based on your stage, but the idea is to put money where it matters most — not where it simply disappears.

Manage Personal Expenses with Intention

Yes, this may mean that you have to cut personal costs to make it work. This part is tough, but necessary. If you are drawing $1,000–$1,500 TT/month from the business, then your personal expenses must be minimal. Your personal budget has to reflect that reality.

This might mean:

  • Delaying luxuries
  • Cutting unnecessary subscriptions
  • Getting creative with meals and transportation
  • Staying with family while you build

This sacrifice will just be temporary, don’t worry. Discipline now creates freedom later.

Set a Minimum Survival Salary

Calculate what’s the least you need to survive personally each month (food, transport, phone credit, etc.). Let’s say it’s $1,200 TT.

If your business can’t make room for at least that, then:

  • You either need to increase sales
  • Or reduce business costs
  • Or diversify income (side hustle, part-time work, etc.)

Consider Paying Weekly, Not Monthly

It’s often easier to manage small amounts weekly. For Example: If you only earn $4,000 TT/month, pay yourself $250–$300/week consistently. It feels more manageable and ensures you’re not always “waiting on month-end” to eat or live.

Track EVERYTHING.

The truth is in the numbers. Track:

  • Every dollar you earn
  • Every expense
  • What you pay yourself
  • What’s left behind

This builds self-awareness and helps you see what’s realistic and where changes are needed.

If your business can pay everyone and everything else but not you, it’s time to re-evaluate.

As Entrepreneurs, we need to hold ourselves accountable for what goes on in our businesses. We need to develop discipline in our spending, in our pricing, and in how we manage our most liquid asset, cash, because if we keep building businesses that starve the builder, we’re only building resentment, and that’s not why you started your business. You don’t wait to start paying yourself after your business gets big. You pay yourself so that your business has something to grow you into.

Have you started paying yourself yet, or are you still trying to figure it out? Check out our Business in Trouble Sessions and reach out to us for all your business needs.